In the event you wish to cancel your order, please contact us within 12 hours upon confirmation of order at braidswigs@gmail.com. Please be advised that any cancellations after 12 hours upon confirmation of order will no longer be allowed and will not be entertain.

You can retrieve your tracking number from your email address after 3 to 5 days of confirmation order. If you have not received your tracking number within 5 business days, kindly send us an email at braidswigs@gmail.com.

Enter your tracking number then press Track to check your order status.

Once order has been processed, tracking Number usually takes less than 24 hours tobe generated. If you have not received your tracking number within 48 hoursand/or If the tracking status is "not available" within 48 hours fromthe time you have received your tracking number, kindly send us an email at braidswigs@gmail.com

We are unable to provide you with an exact date and time of the delivery. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's delivery schedule in your location.

Local delivery takes less than 24 hours.

We have multiple manufacturing sites, some of which only focus on creating specific items. Due to this, it is possible that you may receive an item separately from the rest of your ordered products. Please rest assured if all items from your order do not arrive at once, the rest of your order is on its way! 

Unfortunately,we are unable to speed up the delivery. Please refer to the delivery time with in United States and Internationally as mentioned

We have a dedicated sourcing team that works directly with manufacturers abroad. We test everything before we send it to you. 

We are focused on sourcing the best products our customers, as a result, we are constantly researching and adding new quality products to our store.

The processing time for orders is less than 24 hours. Once shipment is already loaded on the plane, estimated delivery is 1- 5 business days

For International orders, please take note that there are some unforeseen circumstances, such as customs delays that we are unable to control on our end as well as, some delays if there is an upcoming holiday season.

All prices are listed in CANADIAN Dollars $.

You can find all information about the return policy on page.

All prices are listed in CANADIAN Dollars $.

We currently accept PayPal and all major credit/debit cards!

We currently accept PayPal and all major credit/debit cards!

visit our store at: https://braids-and-wigs.myshopify.com/

Choose products that you love, then click "Add to cart" and "Check out".

Then fill in your information and pay.

That's it! Very easy.

Cannot find the answer you need? Contact us: braidswigs@gmail.com