Shipping policy
Shipping Policy
Thank you for shopping with Braids and Wigs! We are committed to ensuring that your order is delivered to you in a timely and satisfactory manner. Please take a moment to review our shipping policy.
1. Shipping Process:
All orders placed on our website are processed within 1-2 business days. Once your order has been
processed and shipped, you will receive a confirmation email with tracking information.
2. Third-Party Courier:
Please note that we rely on third-party courier services to deliver your orders. While we strive to work with reputable couriers to ensure smooth delivery, Braids and Wigs cannot be held responsible for any shipping issues that may arise, including but not limited to:
Items damaged during transit.
Items lost or stolen during transit.
Items not delivered within the estimated timeframe.
3. Contacting the Courier:
In the event of any shipping issues, we kindly request that you first contact the designated courier
directly. They will be able to provide you with the necessary assistance and support regarding your
shipment. If you encounter any difficulties in resolving the issue with the courier, please feel free to
reach out to our customer service team at info@braidsandwigs.ca, and we will do our best to assist you.
4. Shipping Costs:
Shipping costs are calculated based on the weight of your order and the shipping destination. You will be able to view the shipping charges before confirming your order at checkout.
5. International Shipping:
We currently offer shipping within Canada and North America only. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
1. Shipping Process:
All orders placed on our website are processed within 1-2 business days. Once your order has been
processed and shipped, you will receive a confirmation email with tracking information.
2. Third-Party Courier:
Please note that we rely on third-party courier services to deliver your orders. While we strive to work with reputable couriers to ensure smooth delivery, Braids and Wigs cannot be held responsible for any shipping issues that may arise, including but not limited to:
Items damaged during transit.
Items lost or stolen during transit.
Items not delivered within the estimated timeframe.
3. Contacting the Courier:
In the event of any shipping issues, we kindly request that you first contact the designated courier
directly. They will be able to provide you with the necessary assistance and support regarding your
shipment. If you encounter any difficulties in resolving the issue with the courier, please feel free to
reach out to our customer service team at info@braidsandwigs.ca, and we will do our best to assist you.
4. Shipping Costs:
Shipping costs are calculated based on the weight of your order and the shipping destination. You will be able to view the shipping charges before confirming your order at checkout.
5. International Shipping:
We currently offer shipping within Canada and North America only. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
6. Shipping Restrictions:
Certain items may be subject to shipping restrictions due to size, weight, or shipping regulations. If your order contains any restricted items, we will notify you promptly and provide alternative shipping options if available.
7. Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
8. Delivery Delays:
While we make every effort to ensure timely delivery of your orders, please understand that occasional delays may occur due to unforeseen circumstances such as inclement weather, natural disasters, or high order volumes, especially during peak seasons.
9. Updates to Policy:
We reserve the right to update our shipping policy at any time without prior notice. Any changes to the policy will be reflected on this page.
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at info@braidsandwigs.ca.
7. Shipping Address:
Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
8. Delivery Delays:
While we make every effort to ensure timely delivery of your orders, please understand that occasional delays may occur due to unforeseen circumstances such as inclement weather, natural disasters, or high order volumes, especially during peak seasons.
9. Updates to Policy:
We reserve the right to update our shipping policy at any time without prior notice. Any changes to the policy will be reflected on this page.
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at info@braidsandwigs.ca.
Acceptance of Terms:
By placing an order with Braids and Wigs, you acknowledge and agree to our shipping policy as outlined above
